Basic Concept:
■ Our work is to satisfy all requirements of users
■ To be a best enterprise, we must pursue the maximum satisfaction degree of customer
■ The satisfaction degree of customer shall be implemented in the whole management process
■ Sincerely providing the users with high-quality products and service is our mission and value of existence
■ The users decide our value of existence
■ The users are always right, because we exist owing to their requirements. If the users are wrong, it's unnecessary for us to exist
■ The crisis of enterprise comes from disregarding the users
■ In order to exceed the competitors , we must satisfy users' requirements better
■ Damaging customers' benefit will finally damage our benefit
■ If putting your problem to the users, the users will give up you
■ If you don't respect the users, the users will make you lose your job
■ Choosing our products is the best trust given by the users, and users' trusts are our precious capital
■ Think of our work, and why the users choose our products
■ The dissatisfaction of users is our crisis
■ The opinion and complaint of users are our opportunities and direction for us improving our work
■ Complaint is users' rights and improving is our duty
■ It doesn't means be critical of our work, but means we didn't attach importance to details in our work
■ Pursue the perfection, we should work step by step
■ Excellent staff and high-quality products
■ Provide the users with high-quality products at favorable price
■ Reduce the cost steadily, control the expense to satisfy users' requirements on price
■ Each employee, each work, each procedure, each detail, each cost reduction and each high quality will satisfy each user
■ Build up internal market mechanism and market concept of the whole staff
■ Doing your work well is just grasping the market sphygmus
■The enterprise which isn't adequate to the market demand will be washed out the market, and the individual who is not adequate to enterprise development will be washed out by the enterprise
■ For individual' development and family life, we should work hard and serve users wholeheartedly
■ Our work mistake will lead to market loss of the enterprise
■ As long as the enterprise develops well, we can keep our jobs well
■ As long as the enterprise exist well, we can live a good life As long as satisfying the requirements of the users, our hope can just be turned into reality.
Sales Concept
:
■ Serve the current market and exploit the future market
■Strive for the rights for serving the users with our efforts
■Really and accurately reflect users' requirements and sincerely and timely serve the users
■If we say “no” to the users, the users will certainly say “no” to us
■Open the window, sincerely serve the users, grant whatever is requested and answer any questions fluently
Design Concept
■Portray a beautiful future for the users with our wisdom and continuous innovation
■Keep on innovating, we will create a great deal of value for the users
■Guided by the science and technology, and lead users' requirements
■We design for the users and turn their dream into reality
■The requirements of the users are the resource of our development, and the opinion of the users are the improving direction
■Being innovative, strict, practical and real, we will be well responsible for the users
■Just only a minor mistake will bring about mush error to the users
■The quality starts from us
■Technical standard is the standard for the process, and the requirements of users are the result standard
■Users' requirements must be satisfied and the requirements wasn't brought by users, we must consider for the users
■The design result is embodied in users' satisfaction
■Pursue the excellence and contribute to the users
■“Market” is the final standard for inspecting the product quality
■Knowledge is the resource of welfare and science and technology is the root for flouring the enterprise
Technique and Working Concept
■Our working mission is to manufacture high-quality products needed by the users rapidly at low cost
■The concept of information technical work is that
■Open the information transmission channel, promote information share and build up information platform
■Assist in clarifying the requirements of users, bring computer effect into full play and promote enhancing the management level
■The concept of purchasing is that
■Our mission is to purchase for the users at the optimal performance-price ration
Purchase for the users and save the money for the users …
Production Management Concept
■Timely delivering the goods to users is our mission
■Planning is the promise made for the users
■Our working rhythm must satisfy users' requirements and follow close to the market rhythm
■The guarantee on time, requirements on quality and quick speed; guarantee the quality, the quantity and delivery time to satisfy all the requirements of users.
Workshop Work Concept
■The next procedure is the user of the last procedure
■Our work is to satisfy the requirements of the next procedure
■High-quality products come from each excellent procedure
■It doesn't means be critical of our work, but means we didn't attach importance to details in our work
■Quality is acquired by manufacturing, but not by inspection
■Inspect the quality of the last procedure and guarantee the quality of this procedure
■The filed is the market, and image exploits the market
Quality Management Concept
■Quality consciousness lies in our heart and product quality is mastered by our hands
■Improving continuously is our way of existing
■Product stands for the moral quality, and quality stands for the diathesis
■The success belongs to the enterprise which provides high-quality products and service constantly
■If the users stop buying our products, the main reasons will be the quality and service
■We control the quality strictly for the users
■As long as improving the quality, we can penetrate into the market
■Timely provide accurate and authorized inspection report
Service Concept:
■Service means moving the users
■Moving each users wholeheartedly and sincerely
Financing Management Concept:
■Rule the roost well, hold the pass well and do financing well
■Respond rapidly, provide accurate information, serve sincerely and keep being high-efficient and equal
■High-efficient, accurate, severing timely and be passionate and active